Wednesday, November 21, 2007

Viral Upgrading

Hi All. Long time, no see. I haven't been writing a lot of code lately since I'm still ramping up my knowledge at IBM, but I *am* working on some stuff for Lotusphere. I'll be doing three sessions this year; two with Nathan and one with Bruce. How I end up lucky enough to speak with these guys, I do not know. Anyway, more on that to come. For now, I want to talk about "Viral Upgrading".

The Notes 8 client represents a significant shift in the way IBM views the user experience. Over the years, I've made my name as a consultant and in-house developer by working to develop good looking, easy to use applications on top of a client that was never very attractive or user-friendly. That has changed greatly, my friends, and it's time to capitalize on this fact. One thing I've observed over time is that in many IT environments, if the users start clamoring about something enough, they usually get their way. I suggest using this to your advantage within your company if you're traditionally kind of slow on doing upgrades. Start rallying the ground troops by exposing them to the new features of Notes 8 as much as possible. One great way to start is to point them at this new video on YouTube.



Other things you might try: Leave fliers showing the new interface and features lying around in conference rooms, organize "lunch and learn" sessions to show off the new look, share blogs like Alan's Lotus Notes Hints, Tips & Tricks.

The more you can get users excited about the new functionality available in Notes 8, the more they will want to upgrade. I've been talking to customers and a lot are really looking forward to getting the new version of Lotus Notes! That's pretty exciting in my book, and I hope you find it so as well. So kick off your viral upgrade campaign...and best of luck to you!

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